Frequently asked questions

Didn’t find an answer? Write to us – when logged in, you will find Support under Messages.

Is Meeldid free?

Yes. Creating a profile, browsing, likes and chatting with matches are free. You can also start 3 new conversations a day without a match. VIP is optional and costs from 1,49 €.

Does VIP renew automatically?

No. VIP is a one-time payment for a fixed period (3, 7, 14 or 30 days). There is no subscription or auto-renewal.

Who can join?

Only people aged 18 or older. Each person or couple may have one account.

Is my email address visible?

No. We use your email only for logging in and sending forgotten-password links. It is never shown on your profile or to other users, and we never send ads or spam.

Who can see my photos?

Public photos are visible to all users once a moderator has approved them. Photos marked private are visible only to your matches.

Are messages private?

Yes. Messages and photos sent in chat are encrypted on your device before sending – not even our staff can read them. Messages are deleted automatically after 14 days at the latest.

Who can I write to?

You can chat without limits with your matches (mutual likes). You can also start 3 new conversations a day without a match, if the other person’s message settings allow it.

How do I report a fake profile or harassment?

There is a “Report” button on profiles and in chat. Moderators review reports and can close accounts. You can also block an unwanted user immediately.

Is there a Meeldid app?

Yes. You can install Meeldid on your phone’s home screen straight from the browser – no app store needed. The installed app can also send you notifications about new messages.

I forgot my password – what now?

Tap “Forgot your password?” on the login page and we will email you a link to set a new password.

How do I delete my account?

Account settings has a “Delete account” button. Your account, photos and messages are deleted permanently.

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